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Prefer PDFs? A printer-friendly PDF of this list is available. Download PDF file Prefer Excel? A complete spreadsheet of this list is available. Download Excel file Knoxville-Area Telecommunications Providers Ranked According to Local Employees Rank '18 '17 Company Phone Website Local empl./offices Total empl./offices % Resident./Commerc. Services offered Top local executive Year founded 1 1 AT&T1 9733 Parkside Drive Knoxville, TN 37922 865-769-5799 att.com 864/NA NA/NA NA/NA Advanced mobile services, television, high-speed Internet Alan Hill Regional director, external affairs 1984 2 3 Cellular Sales 9040 Executive Park Drive Knoxville, TN 37923 865-584-7555 cellularsales.com 631/17 5,147/608 85%/15% Verizon Wireless services/products and wireless peripherals/accessories Dane Scism CEO 1993 3 2 Comcast 5720 Asheville Highway Knoxville, TN 37924 865-637-5411 comcast.com 629/12 NA/NA NA/NA Voice, video and Internet services Russ Gilmore Valerie Gillespie Area Vice President Vice president, general manager 1984 4 4 U.S. Cellular 800 Cornerstone Drive Knoxville, TN 37902 NA uscellular.com 545/22 5,900/NA NA/NA Unlimited calling, text and data on our award winning network. Consumer and business solutions, such as Device Protection, high speed internet, fleet management, collaboration services and connect home Thomas Catani Vice President 1983 5 5 TDS Telecom 10025 Investment Drive, Ste. 200 Knoxville, TN 37932 865-671-2100 tdstelecom.com 128/1 2,800/171 82%/18% Residential services: 1 gig high-speed internet, phone, TDS TV service; business services: VoIP (managed IP Hosted voice), high-speed internet, fiber optics, data networking, hosted-managed services Bruce Mottern Roger Tyo Manager of State Government Affairs Associate manager, field marketing 1969 6 6 Gallaher 3351 Regal Drive Alcoa, TN 37701 865-970-2471 gallahersafe.com 74/1 88/3 1%/99% Voice, data, fiber infrastructure, VoIP telephony, fire alarm, IP and network-recorded camera surveillance, alarm and system monitoring Tom Gallaher President, CEO 1973 7 8 Wow! Internet Cable & Phone 10115 Sherrill Blvd. Knoxville, TN 37932 865-357-1000 wowway.com 30/1 2,700/32 85%/15% Internet, TV, phone Julie Cline Operations Director 2000 8 7 Frontier Communications 2104 W. Emory Road Powell, TN 37849 865-947-8240 frontier.com 28/1 23,000/NA 80%/20% High Speed Internet, video (DISH Network), telephone, Frontier Secure (data backup) Mike Byrd John Bayless Tammy Rolen General manager Local manager Local Manager 1935 9 9 SafeT Systems, Inc. 2051 Castaic Lane Knoxville, TN 37932 865-693-0095 safetsystems.com 26/1 26/1 60%/40% Burglar alarms, fire alarms, home theater, housewide music, cameras, access control, telephone systems, nurse call Systems, structured wiring Heather Surlas President 1999 10 10 Windstream Communications 800 S. Gay St., Ste. 1415 Knoxville, TN 37929 865-251-1000 windstreambusiness.com 25/3 14,500/65 0%/100% Data, voice, network, cloud solutions Gary Clayton Area Director 1999 10 14 RCN Technologies 200 Jennings Drive Knoxville, TN 37917 865-293-0350 rcntechnologies.com 25/1 32/4 0%/88%2 VoIP, antenna services, ISP, telecommunications broker, failover, IoT (Internet of Things) devices, routers, modems, access points, technology solutions Geoff Yearack President 2013 12 11 Saratoga Technologies 10645 Dutchtown Road Knoxville, TN 37932 888-525-4220 saratogaus.com 20/1 115/4 0%/100% Computer networking support, VoIP, print and copying sales and support, web development, software design David Temple President, CEO 1979 12 11 Central Technologies 6101 Industrial Heights Drive NW Knoxville, TN 37909 865-566-0230 centralinc.com 20/1 40/3 0%/100% Customized security and surveillance solutions, enterprise wireless networking solutions, network managed services Doug Carswell CEO 2011 14 17 M3 Technology Group 10613 Braden Dickey Lane Knoxville, TN 37932 865-691-1124 m3techgroup.com 19/NA 115/4 NA/100% Networked AV/Video, Managed Services, and ITS base building infrastructure solutions (networks, phone, IP camera systems, LV structured cabling). Complete design, build, install, service offerings. Serving the Southeast since 2002. David West Regional director 2011 15 13 Answer Quick 1754 Airbase Road Louisville, TN 37777 865-970-9908 answerquickonline.com 17/1 20/NA NA/100% Telephone answering service, text messaging, secure messaging, tier one support services, order taking Gary Cooper President 1983 15 14 Computer Systems Plus 605 Sevier Ave. Knoxville, TN 37920 865-573-5303 compsysplus.com 17/1 17/1 0%/100% Cloud Hosted PBX, Data and Telecom provisioning Rob Glass CEO 1983 17 NR Corporate Communications Resources P.O. Box 23040 Knoxville, TN 37933 865-986-0049 corpcomusa.com 15/1 37/NA 0%/100% Develop, implement, and manage communications strategy; audit products and services for voice, messaging, conferencing, network, etc.; ordering or cancelling services; installation management; help desk 24/7; contract management and negotiations; managing costs; monitor and recoup billing errors, overcharges, unauthorized charges, and hidden costs Joanna McCarroll President, CEO 1990 18 18 Prince Technologies, LLC 1805 Maryville Pike Knoxville, TN 37920 865-498-3048 www.PTcabling.com 11/NA NA/NA 0%/100% Audio Video and Structured Network Cabling Solutions Ryan Prince Principal/President 2008 1 Source declined to participate. Information from 2017 survey; 2 12% public sector Source: Tennessee Regulatory Authority, individual company representatives, individual company websites. NA=not applicable or not available. Area includes Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Greene, Hamblen, Hancock, Hawkins, Jefferson, Knox, Loudon, McMinn, Meigs, Monroe, Morgan, Roane, Scott, Sevier and Union counties. This list and other Knoxville-area market data are available as Excel spreadsheets at www.knoxvillebiz.com. If you notice an error or omission, please contact Hayley Choy at 865-342-6494 or lists@knoxvillebiz.com.